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Shipping & Delivery

Free Shipping Promise

We are proud to offer free international shipping services that currently operate in over 200 countries worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

When will I receive my order?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days

*This doesn’t include our 2-4 working days processing time.
*Please note, that due to the extreme popularity of our offers, these are only estimates.

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 2-3 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 2-4 weeks (varies from product to product) due to distance traveling and customs.

Otherwise, due to the COVID-19, airlines decreased quite a bit, so it may take longer than usual for your order to arrive. Please consider any holidays that might impact delivery times. Thanks a lot for your understanding. Rest-assured we are doing everything in our power to get your order to you as soon as possible!

Do you provide tracking information?

Yes, you will receive an email which contains your tracking information automatically once your order ships. It’s our guarantee that your order ships within five days, therefore you don’t have to worry about our processing status. If you haven’t received tracking info within 5 days, leave a message on our Contact Us page and we will get back you with delivery information.

Will I be charged for customs and taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

What happens if my order gets stuck or lost in the mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our Returns & Refunds Policy for when these might be applicable to shipping situations.

Why does my tracking say “no information available at the moment”?

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. It’s most likely your package is still in transit. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

If you have a multi-item order, each item may be shipped from different international warehouses, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

If you have any other questions, please contact us and we will do our best to help you out.

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